HELP CENTER

You ask, we answer

 

WHAT IS YOUR RETURN POLICY?

The Customer has the right to withdraw from the agreement within 14 calendar days without giving reasons.

 

To return the documents, the Customer must notify KSTMIZED (hello@kstmized.be) by means of an unambiguous statement (e.g. in writing by post, fax or e-mail).

 

Only items that have not been worn, not washed, not damaged, or used are eligible for return. A new size or other version can be ordered free of charge. In case of complete cancellation, the shipping costs of the return will be charged, and these vary depending on the country of destination.

WHAT ARE THE PAYMENT METHODS?

We accept payment cards, credit cards, online and manual transfers.

 

In case of bank transfer, the order will only be prepared upon receipt of payment.

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